Privacy policy
This Privacy Policy describes how ludwigandleopold.com collects, uses and shares your personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device, your interaction with the Site and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device Information
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.
Personal information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information
Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify.
Personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number
Minors
The Site is not intended for individuals under the age of 18.
Sharing Personal Information
Ludwig and Leopold LTD will not sell your personal data to any third party.
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:
Personal Information & Store Payments
We use Shopify to power our online store and use Shopify Payments for payment processing. You can read more about how Shopify uses your Personal Information here. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can also learn how to opt-out of Google Analytics here.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.
Data Retention
When you place an order through our website, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Your Rights
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below. Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR white paper here.
Cookies
Information about the Cookies we use on this website and how you can manage them can be found in our Cookie Policy.
Do Not Track
Please note that we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes to This Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
You can contact Ludwig and Leopold using the following contact details:
Post
Flat 10 Cotman Court, 61 Farquhar Road, London SE19 1SN
Phone